Below are some commonly asked questions. Please browse through this section prior to contacting a National Training Provider or Paddle Australia.
If you cannot find what you are looking for or if you have any further questions, Paddle Australia or National Training Provider staff will be happy to assist you.
Should you need to contact Paddle Australia, please email firstname.lastname@example.org. When emailing your enquiry, please include your full name, the state in which you live and a contact phone number.
If you are not receiving emails from Paddle Australia, it could be because you have unsubscribed from our communications. Please follow the link here to resubscribe.
Where can I find information about courses near me?
Courses are run by National Training Providers, who are accredited by Paddle Australia to deliver the Paddle Australia Qualification Scheme (PAQS). Paddle Australia does not conduct courses.
Please click here to find a National Training Provider in your area who will be able to provide information on their upcoming courses.
If there is no National Training Provider in your area, please contact your state paddling body.
Where can I find information about the qualifications which Paddle Australia offer?
Please click here to find information about the Paddle Australia Qualification Scheme (PAQS).
What are the benefits of becoming a PA leader?
- State and national recognition of qualification
- Proof of current skills, knowledge and experience
- Peer validated scheme that is responsive to emerging trends and opportunities
- Insurance cover when delivering courses in association with Paddle Australia
- Conferences, training and networking opportunities
- Access to world class expert advice
Which qualification do I need - Guide or Instructor?
Paddle Australia has made a distinction between Guides and Instructors based on the activities they undertake with their participants.
Guide – A person who leads or guides a group without the intention of imparting skills or knowledge beyond that which is necessary to participate safely and adequately in the activity. At the end of a session or program with a guide, the intent is not for the participant to have acquired the skills to independently participate in the activity.
Instructor – A person who facilitates skill transfer or development to participants in order that they may act independently or with minimal supervision. This requires the instructor to be able to critique technique, apply a variety of appropriate instructional strategies and may require them to assess participants’ skill acquisition at the end of a program or session.
How do I know my Instructor and Assessor have up-to-date qualifications?
You can search Instructor and Assessor qualifications to ensure that they are up-to-date – please click here.
Please note: If you do your course with an Assessor and Instructor who does not have a current qualification with Paddle Australia, your application will not be processed.
What is a National Training Provider?
A National Training Provider is either a State Member Association or a private commercial organisation that has entered into a contact with Paddle Australia to conduct education courses on behalf of Paddle Australia. To search for a National Training Provider nearest to you – please click here
Do National Training Providers have to renew their contract with Paddle Australia?
Yes, NTPs have to renew their contracts on the 1st July each year.
Please note: If you do your course through a company that is not recognised by Paddle Australia, your application will not be processed.
I want to become a National Training Provider, where do I start?
Please contact Paddle Australia at email@example.com or (02) 9763 0670
What do I need to do in order to register or re-register?
Registration: To register for the first time, your assessor/National Training Provider will organise and send in the paperwork on your behalf to Paddle Australia.
Re-Registration: Please click here to find information about the re-registration process.
I hold a PA qualification and have just gained a second award. What is the cost of registration for the second award?
If you already hold a PA Guide or Instructor award and you have added another craft or leader award, then the the cost for the second registration is $18. This will align the new award with the the one you already hold.
How often do I have to re-register my awards?
If you have to re-register your lifeguard, guide, instructor and assessor awards every 3 years except. An email is sent to you 3 months before your awards are up for renewal.
It is important that you keep your contact details up-to-date. This can be done by clicking here and using your user name and password. If you require your login details please contact firstname.lastname@example.org.
How long does it take to process my awards?
Once all the paperwork and payment has been received, it should take 10 working days to process.
Do I need a log book to re-register?
Yes, it is a requirement to submit a log book as part of the re-registration process.
Please click here for information on Paddle Australia’s Paddle Log app.
If my award is 3 months or more out of date, what do I need to do to re-register?
If your qualification expired more than 3 months ago, please email email@example.com to review available options.
Options will be dependent on:
- Time since award expired
- Activity over past 3 years
- Number of renewals performed
- Other awards and qualifications held
Do I need to submit my First Aid Certificate?
It is not a requirement that you hold a First Aid Certificate to either register or re-register an award. However it is recommended that you hold a current First Aid Certificate at a level appropriate to your area of operation. To add a First Aid Certificate to your profile, simply log in to your account and press “Edit Details”.
How do I pay?
Your application to register or re-register will not be processed under any circumstances until payment has been received. Once a renewal is approved by PA a invoice will be sent to the email address on the profile. Once received payment can be made by DD, Bpay or calling the office on 02 9763 0670
If your employer would like to pay on your behalf and an invoice is required, please email firstname.lastname@example.org with the award holder’s name, whom the invoice is to be made out to and what awards are being registered or re-registered. Your employer should send an email with a receipt of payment to email@example.com. Awards will not be processed until confirmation of payment has been received.
Where do I send my my registration or re-registration forms?
Registrations and re-registrations should be submitted online.
However if this is not possible, please email the paperwork to firstname.lastname@example.org.
Alternatively, you can mail the paperwork to the following address.
PO Box 6805
Silverwater NSW 2128
Where can I view and download my qualifications?
I have obtained Paddle Australia qualifications but I can't see them
If you previously obtained qualifications through Paddle Australia but are unable to see them in your account, please contact email@example.com and include information about the type of award, when it was completed and where it was completed.
How do I become an Assessor?
Please click here for information on how to become an Assessor with Paddle Australia.
I hold an overseas qualification, can it be transferred to a PA qualification?
If you hold an overseas qualification and would like to transfer it to a Paddle Australia qualification, please contact your local National Training Provider (NTP).
The NTP will determine the level of recognition of prior learning they are able to offer from the information you supply.
We do suggest that prior to contacting an NTP you collect the following information:
- Copy of your overseas award
- A reference from a company or paddle club
- Anything else which may support your application
What is a Statement of Attainment?
The Statement of Attainment is a separate award which is issued in partnership with Scouts Australia.
The Statement of Attainment recognises the units of competency which are gained for specific qualifications issued by Paddle Australia.
Please note: Any person who gains a Paddle Australia qualification will be issued with a certificate which recognises the achievement of that qualification. The Statement of Attainment is separate to this.
How do I apply for a Statement of Attainment?
Please click here for information on applying for a Statement of Attainment.
I have applied for a Statement of Attainment however it did not come with my Paddle Australia certificate
Statements of Attainments are processed separately to the Paddle Australia qualifications and as such, may take additional processing time.
I would like a Statement of Attainment however I did not apply for it at the time I received my award for the first time
Unfortunately, it is not possible to gain a Statement of Attainment once you have already been issued with your PA award. The paperwork must be submitted at the same time as the PAQS paperwork.
I would like to apply for an award through Recognition of Prior Learning, how do I do it?
In order to apply for Recognition of Prior Learning (RPL) you will need to contact your local National Training Provider (NTP). The NTP will determine the level of RPL they are able to offer from the information you supply.
We do suggest that prior to contacting an NTP you collect together the following information:
- Log book
- A CV of your paddling experience
- A reference from a company or paddle club
- Anything else which may support your application